Medical Receptionist

St John WA is a well renowned not-for-profit organisation whose vision and purpose is to serve humanity and build resilient communities.

With over 130 years' experience, the culture at St John WA is underpinned by a strong team spirit and camaraderie with employees and volunteers working together to change lives. This powerful sense of belonging makes St John WA a place where our people are proud to work.

This combined with over 3000 permanent staff, 6000 volunteers and annual revenues of around $400 million, makes St John WA the industry leader in the provision of pre-hospital care and related products in Western Australia. Each year we attend in excess of 250,000 people across the state, treat 350,000 patients at our primary health centres and teach over 330,000 people life-saving first aid skills.



Medical Receptionist - Kelmscott - Full Time and Part-time roles available - Must have GP experience to apply for these roles.

Be part of an exciting journey with St John Medical and Urgent Care and work for an iconic Western Australian organisation committed to changing lives and making a difference to your community.

The Role:

We are seeking experienced Medical Receptionists for our expanding business. Our brand new Kelmscott clinic will open in August 2025 and will provide Urgent Care to our clients. The successful candidate will bring proven experience in a Health Care/GP setting, along with a strong commitment to providing high-quality administrative support within a healthcare environment.

In this role, you will contribute to the efficient and effective operation of St John Medical and Urgent Care, occasionally working autonomously. You will follow established high-quality processes and procedures to ensure the delivery of consistent, professional service to patients, doctors, and corporate clients.

Our clinic is open 7 days per week and hours will range from 7.30am and 8.30pm Monday to Sunday. Must be prepared to work weekends and evening shifts.

What you will be doing:

• Taking bookings for patients using Best Practice software
• Processing Patient Paperwork (Faxing/Scanning and emailing Documents)
• Rescheduling Patient appointments
• Assist in the coordination of pre-employment medicals and other occupational health services
• Answering multiple busy phone lines
• Billings and accounts (HICAPS and EFTPOS)
• Results Management

You will have:

• Previous experience in a busy medical reception role
• Professional presentation and attitude
• The ability to build positive working relationships with key stakeholders
• Ability to multi-task and prioritise in a busy environment
• Strong verbal and written communication skills
• Excellent organisational and customer skills
• Experience using Best Practice software
• Intermediate computer skills with the Microsoft Office Suite (Word, Excel, Outlook, Teams, Sharepoint)
• Genuine interest in helping people
• Full working rights in Australia
• Current Police Clearance

What we can offer you:

• Competitive hourly rate
• Penalty rates
• Salary packaging (more money in your pocket)
• Additional Superannuation benefits
• 17.5% leave loading
• Corporate uniform
• $550 Health and Wellness benefit
• Dental discounts (Perth)
• Retail discounts
• Blue Light Club discounts
• Free parking on site
• Free Ambulance cover
• Free First Aid training
• Private health insurance discounts (HBF, Medibank, Emergency Services Health)
• Training provided
• The latest state of the art equipment and technology
• Supportive Team
• Job satisfaction

What you need to do now:

If you have all the experience required for this role we would love to hear from you so please click APPLY NOW or feel free to contact Lynn Ranking via email lynn.ranking@stjohnwa.com.au for more details, please do not send resumes to my email, please apply through this Ad. Quality healthcare starts with St John Medical and we look forward to welcoming you to our team.

St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

St John Dental operates in primary health clinics across the metro area located in Armadale, Cannington, Cockburn, Midland, Joondalup & Osborne Park. These facilities are state of the art and offer a range of combined health solutions including GP, Urgent Care and Dental, along with allied services and x-ray/imaging facilities.