Practice Manager

St John WA is a well renowned not-for-profit organisation whose vision and purpose is to serve humanity and build resilient communities.

With over 130 years' experience, the culture at St John WA is underpinned by a strong team spirit and camaraderie with employees and volunteers working together to change lives. This powerful sense of belonging makes St John WA a place where our people are proud to work.

This combined with over 3000 permanent staff, 6000 volunteers and annual revenues of around $400 million, makes St John WA the industry leader in the provision of pre-hospital care and related products in Western Australia. Each year we attend in excess of 250,000 people across the state, treat 350,000 patients at our primary health centres and teach over 330,000 people life-saving first aid skills.


Do you want to work for an iconic Western Australian organisation committed to changing lives and making a difference to your community?

St John has taken a unique approach to Urgent Care Centres with the development of a coordinated, patient centric model. St John Urgent Care allows patients with non-life threatening injuries or illnesses to be comprehensively managed in a primary care setting and to receive the most appropriate care without the need to attend and Emergency Department (ED). St John currently operates 6 Urgent Care centres in Armadale, Cannington, Cockburn, Midland, Joondalup and Osborne Park.

St John centres nestle themselves perfectly between the First Aid and Ambulance services of St John WA. We offer a range of combined health solutions including general practice, urgent care, chronic disease and dental, along with allied services and x-ray facilities to service our community where they need it most.

The Opportunity:

We have an exciting opportunity for an experienced Practice Manager who is proactive with a positive "can-do" attitude for our very busy urgent care clinic in Joondalup. The practice incorporates medical, dental and urgent care facilities and you will be responsible for leading the clinic with the support of strong senior personnel including a Practice 2IC, Clinical Lead Nurse and Dental Manager. This is a full-time opportunity however the ideal individual will be flexible on availability Monday - Friday between the hours of 7.30am - 6.00pm.


What you will be doing:

• Risk management and quality improvement processes
• Overseeing day-to-day medical practice operations
• Financial duties including overseeing all billing, banking, monthly reconciliation, ordering, cost reduction, budget targets, statements, coding, approval of all accounts payable invoices, debt collection and providing reports to the health management team
• Management of rosters, timesheets and assisting with staff recruitment
• Training and supervision of staff and conducting performance reviews

What you will need:

• Proven Leadership and Management experience
• Practice accreditation process review and implementation
• Demonstrated experience in building and managing resilient teams who work together to achieve best practice
• Exceptional conflict resolution skills
• Strong ability to lead in the area of change management to ensure smooth transition of organisational innovations and transformations
• Knowledge and experience using medical practice software
• Intermediate to Advanced level of experience in all Microsoft office suites
• Exceptional understanding of Medicare
• Recent CPR/First Aid Certificate

Desirable:

• Expert knowledge of Accreditation and the ability to write and implement the process
• An understanding of the RACGP 5th standards
• Knowledge of Chronic Disease management
• Experience with Best Practice software
• Diploma in Business Management or equivalent would be desirable

What we can offer you:

• You will be joining one of the most modern and progressive Medical clinics in Perth
• Competitive hourly rate
• On call allowance
• Phone allowance
• Salary packaging $18,550 (pay less tax and more money in your pocket)
• Additional Superannuation benefits
• 17.5% leave loading
• Corporate uniform
• $550 Health and Wellness benefit
• Dental Discounts
• Retailer discounts
• Blue Light Club discounts
• Free Ambulance cover
• Free First Aid training
• Private health insurance discounts (HBP, Medibank, Emergency Services Health)
• Comprehensive 3-month training and induction process
• The latest state of the art equipment and technology
• Supportive Team
• Monthy PM meetings
• Career progression opportunities
• Job satisfaction

Are you ready to change lives?

We would love to hear from you so please click APPLY NOW or contact Lynn Ranking, Recruitment Consultant on 08 6235 8867 for a confidential enquiry. Quality healthcare starts with St John Dental and we look forward to welcoming you to our team.


St John WA is committed to creating an inclusive environment which provides a sense of belonging and enables a welcoming, diverse, capable and connected workforce who represent the community we serve. Our goal is to ensure people feel safe to be themselves.

We actively encourage applications from people of all ages, genders, nationalities, abilities, and cultural backgrounds, including Aboriginal and Torres Strait Islander peoples, members of the LGBTIQ+ community, and all other suitable applicants.

St John medical operates in primary health clinics across the metro area located in Armadale, Cannington, Cockburn, Midland, Joondalup & Osborne Park. These facilities are state of the art and offer a range of combined health solutions including GP, Urgent Care and Dental, along with allied services and x-ray/imaging facilities.