Medical Receptionist

  • Midland
  • Permanent
  • Wed Jul 20 08:46:06 2022
  • 200002407

St John WA is a well renowned, not for profit organisation whose vision and purpose it is to serve humanity and to build resilient communities.

A job to be proud of:

We currently have Full Time and Part Time roles in our Midland Clinic. You will support the smooth running of the St John Medical and Urgent Care practices by working efficiently, effectively, and often autonomously, in-line with high quality processes and procedures which are designed to ensure the provision of a consistent level of service to patients, Doctors and clients.

Full Time hours will include alternate weekend work, with the potential to be rostered any time between 7.30am and 10:30pm Monday to Sunday.

Part Time hours - Friday and Monday 4.30pm – 10.30pm, Saturday and Sunday 1pm – 10.30pm

We are not seeking applicants who can only work on weekends, you will need to be available on a variety of weekdays and/or weekends.


What you'll do:

Responsibilities include all aspects of Medical Reception including:

  • Taking bookings for patients (on Best Practice Software)
  • Re-scheduling patient appointments
  • Attending to busy phone lines
  • Arriving patients and assisting with patient queries
  • Processing referrals
  • Filing and records management
  • Billings and accounts (HICAPS and Eftpos)
  • Provide excellent customer service at all times

What you'll need:

  • Previous experience in a Medical Reception or similar busy front desk role
  • Experience with Best Practice software an advantage
  • Demonstrated exceptional customer service skills
  • Ability to work efficient and excellent time management experience
  • Ability to multi-task and prioritise
  • Strong written & verbal communication skills
  • High attention to detail
  • Professional attitude
  • Compassionate and understanding nature
  • Previous exposure to working in a healthcare or medical environment preferred but not essential

What's in it for you?

The successful candidate will be offered an interactive and supportive working environment within a positive and professional team along with:

  • Corporate uniform
  • Free parking on site
  • Penalty rates for out of hours shifts
  • Job satisfaction - play your part in saving lives
  • Excellent training and development opportunities
  • Flexibility with shifts

Are you ready to change lives?

To apply for this exciting opportunity, please select "Apply Now" or feel free to call Lynn Ranking on 08 6235 8867 for a confidential chat. We look forward to hearing from you. Please attach a cover letter stating what days and hours you are available to work and which of our practices you are prepared to travel to.